Your privacy matters to us. This Privacy Policy explains exactly what personal data bigbuny collects, why we collect it, how we use and protect it, and what rights you have as a bigbuny player in the Philippines.
These highlights summarize our key privacy commitments. The full policy below contains the complete and legally binding details.
bigbuny collects personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with Philippine regulatory requirements.
bigbuny uses 256-bit SSL encryption, secure data storage, and strict access controls to protect your personal and financial information from unauthorized access or disclosure.
As a bigbuny player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time.
bigbuny does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the bigbuny platform.
bigbuny processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
bigbuny will notify you of any material changes to this Privacy Policy and will always give you a clear way to contact our Data Protection Officer with any privacy concerns.
Welcome to the bigbuny Privacy Policy. bigbuny ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the bigbuny online casino platform at https://bigbuny.app (the "Platform").
This Privacy Policy describes how bigbuny collects, uses, stores, shares, and protects your personal data when you access or use the Platform, create a bigbuny account, make deposits or withdrawals, play games, or interact with our customer support team.
This Privacy Policy is incorporated into and forms part of the bigbuny Terms & Conditions. By using the bigbuny Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Philippine Data Privacy Act: bigbuny processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are committed to upholding the rights of Filipino data subjects under this law.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, bigbuny is the data controller responsible for your personal data collected through the Platform.
Data Controller: bigbuny
Platform: https://bigbuny.app
Data Protection Officer (DPO) Contact: [email protected]
Market: Republic of the Philippines
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer directly at the email address above. We aim to respond to all privacy-related inquiries within fifteen (15) business days.
bigbuny collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, regulatory compliance |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank, UnionBank, etc.), debit card details, transaction history | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, service optimization |
| Usage Data | Games played, wager amounts, session duration, login timestamps, feature interactions | Responsible gaming monitoring, platform improvement, personalization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service quality |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels, promotion history | Sending relevant offers and updates (with your consent) |
Sensitive Data: bigbuny may collect government-issued identification documents as part of our KYC process. This data is treated with the highest level of protection and is processed solely for identity verification and regulatory compliance purposes.
bigbuny collects personal data through the following means:
4.1 Direct Collection. You provide data directly to bigbuny when you register for an account, complete identity verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotion.
4.2 Automated Collection. When you access the bigbuny Platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser settings, and interaction data.
4.3 Third-Party Sources. bigbuny may receive data about you from third-party identity verification providers, payment processors (such as GCash, Maya, and partner banks), fraud prevention services, and publicly available sources, where permitted by applicable law.
4.4 Responsible Gaming Monitoring. bigbuny's responsible gaming systems automatically monitor gameplay patterns, deposit frequency, and session behavior to identify potential signs of problem gambling. This monitoring is conducted in the interest of player welfare and regulatory compliance.
bigbuny uses your personal data for the following purposes:
Marketing Opt-Out: You may withdraw your consent to receive marketing communications from bigbuny at any time by updating your account preferences or by contacting our support team. Opting out of marketing will not affect the delivery of essential service communications.
bigbuny processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable data protection principles:
6.1 Contractual Necessity. Processing is necessary to perform our contract with you — specifically, to operate your bigbuny account, provide access to games, and process financial transactions.
6.2 Legal Obligation. Processing is required to comply with applicable Philippine laws, including AML regulations, KYC requirements, gaming regulations, and tax obligations.
6.3 Legitimate Interests. Processing is necessary for bigbuny's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided these interests are not overridden by your rights and freedoms.
6.4 Consent. For marketing communications and certain non-essential cookies, bigbuny relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
bigbuny does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
AML Reporting: bigbuny is legally required to report suspicious transactions and certain financial activities to relevant Philippine authorities. Such disclosures are made in compliance with the Anti-Money Laundering Act (AMLA) and related regulations and do not require your prior consent.
All third parties with whom bigbuny shares personal data are required to process that data in accordance with applicable data protection laws and bigbuny's data processing standards.
bigbuny retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation (AML, KYC regulations) |
| Financial Transaction Data | 10 years from transaction date | Philippine AML Act requirements |
| Gaming Activity Data | 5 years from account closure | Regulatory compliance, dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interests, legal claims |
| Marketing Preferences | Until consent is withdrawn | Consent |
| Technical & Log Data | 12 months from collection | Security, fraud prevention |
Upon expiry of the applicable retention period, bigbuny will securely delete or anonymize your personal data in accordance with our data disposal procedures.
bigbuny implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While bigbuny takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your bigbuny account, enable two-factor authentication where available, and never share your login credentials with anyone.
bigbuny uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.
Essential Cookies: These cookies are strictly necessary for the Platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies without affecting Platform functionality.
Analytics Cookies: These cookies help bigbuny understand how players use the Platform, which pages are most visited, and where improvements can be made. Analytics data is aggregated and anonymized where possible.
Preference Cookies: These cookies remember your settings and preferences (such as language and display options) to provide a more personalized experience on the bigbuny Platform.
Marketing Cookies: With your consent, bigbuny may use cookies to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. You may withdraw consent for marketing cookies at any time through your browser settings or account preferences.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bigbuny Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bigbuny. To exercise any of these rights, please contact our Data Protection Officer at [email protected].
You have the right to request a copy of the personal data bigbuny holds about you, along with information about how it is being processed. We will respond to access requests within fifteen (15) business days.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may also update certain account information directly through your bigbuny account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bigbuny's legal retention obligations under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to bigbuny's overriding legal or regulatory obligations.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bigbuny will notify you without undue delay and in accordance with the requirements of the National Privacy Commission (NPC).
If you believe bigbuny has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
The bigbuny Platform is strictly intended for adults who are 21 years of age or older. bigbuny does not knowingly collect personal data from individuals under the age of 21.
Minors Strictly Prohibited: If bigbuny discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the data, and take appropriate action in accordance with our Terms & Conditions. If you believe a minor has registered on the bigbuny Platform, please contact us immediately at [email protected].
bigbuny employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.
bigbuny primarily processes personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where bigbuny uses cloud infrastructure or third-party service providers located in other jurisdictions.
Where such transfers occur, bigbuny ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act and the National Privacy Commission.
By using the bigbuny Platform, you acknowledge and consent to the transfer of your personal data to other jurisdictions where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
The bigbuny Platform may contain references to third-party services, such as payment providers. bigbuny is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with the bigbuny Platform.
This Privacy Policy applies solely to personal data collected and processed by bigbuny through the Platform. It does not apply to data collected by third parties, even where those third parties are referenced on or integrated with the bigbuny Platform.
bigbuny reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, bigbuny will notify registered players by email and/or by posting a prominent notice on the Platform.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how bigbuny protects your personal data.
Your continued use of the bigbuny Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bigbuny processes your personal data, please contact our Data Protection Officer:
Data Protection Officer – bigbuny
Privacy Inquiries: [email protected]
General Support: [email protected]
Response Time: Within 15 business days for privacy requests
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated. The NPC can be reached through their official government website.
Your data is protected. Your privacy is respected. Now enjoy everything bigbuny has to offer — for Filipino players 21 and older.
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